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Tell Us How We're Doing!
Thank you for allowing us to service your insurance needs. Please take a minute to tell us how we did. Your input is greatly appreciated.

1. How satisfied are you with our company customer service experience?
   Very satisfied
   Satisfied
   Neutral
   Dissatisfied
   Very dissatisfied

2. How well did you feel our customer service representative understood what you needed?
   Extremely well
   Quite well
   Moderately well
   Slightly well
   Not at all well

3. How eager to help you were the customer service representatives at our company?
   Extremely eager
   Very eager
   Moderately eager
   Slightly eager
   Not at all eager

4. Would you say that our customer service representative solved your problem and/or answered your question quickly?
   Extremely quickly
   Quite quickly
   Somewhat quickly
   Neither quickly or slowly
   Somewhat slowly
   Quite slowly
   Extremely slowly

5. How knowledgeable did our customer service representative seem to you?
   Extremely knowledgeable
   Quite knowledgeable
   Moderately knowledgeable
   Slightly knowledgeable
   Not at all knowledgeable

6. How clear was the information that our customer service representative provided to you?
   Extremely clear
   Quite clear
   Moderately clear
   Slightly clear
   Not at all clear

7. How helpful was our customer service representative?
   Extremely helpful
   Quite helpful
   Moderately helpful
   Slightly helpful
   Not at all helpful

8. Overall, are you satisfied with the customer service you received?
   Extremely satisfied
   Quite satisfied
   Somewhat satisfied
   Neither satisfied nor dissatisfied
   Quite dissatisfied
   Extremely dissatisfied

What could we do to improve our customer service?


Please submit your contact information if you have any additional questions or concerns and would like us to contact you.



Gibson-Hadley Insurance has been proudly providing California car insurance to California for over 30 years.


©Gibson-Hadley Insurance Inc.
10363 Hole Ave Riverside, CA 92505-1747 Phone: (951) 359-0950